Meet Autel Remote Expert: Sheldon Smith

Sheldon Smith
DCR Auto Programming Inc.
Maple Ridge, British Columbia, Canada

Years in Automotive: 20+
Specialty: OEM Programming • Module Coding • ADAS Calibration
Coverage: Domestic, Asian, European & Exotic Vehicles
CRemote Expert Since: 2022

Why Sheldon Does What He Does

“My goal is to help technicians complete every repair as quickly and efficiently as possible by delivering dealer-level programming, calibration, and diagnostic support exactly when they need it.”

Sheldon Specializes In

  • OEM module programming and coding
  • ADAS calibrations
  • Collision repair programming
  • Radar, camera, and headlamp module replacement
  • Transmission and control module programming
  • Electrical system and communication diagnostics
  • Support for nearly every vehicle brand in North America, including luxury and exotic vehicles
  • Diagnostic strategy support to help reduce repair time
  • Flexible scheduling, including early morning and after-hours appointments whenever possible

Remote Expert Best Practices:

Sheldon’s recommendations for a smooth programming session:

  • Maintain stable battery voltage using a quality battery maintainer or power supply.
  • Use a reliable internet connection. If programming wirelessly, position the tablet where it has the strongest Wi-Fi signal.
  • Perform programming inside the shop whenever possible. Parking-lot programming is not ideal.
  • Have repair details ready, including which modules were replaced and relevant vehicle repair history.

Learn More About Sheldon

With more than 20 years in the automotive industry, Sheldon Smith is one of the most experienced programming and calibration specialists on the Autel Remote Expert platform. His automotive roots run deep. His grandfather emigrated from England in the 1930s and founded a radiator shop that eventually grew into a full-service automotive repair center. Sheldon grew up around the family business, developing a passion for both vehicle technology and electronics from an early age.

As vehicles became more software-driven, Sheldon positioned himself at the forefront of the industry’s evolution. What began as diagnosing electrical wiring issues—especially for collision repair facilities—naturally progressed into module programming, coding, software flashing, and ADAS calibration.

Today, Sheldon helps technicians across North America complete complex programming and calibration jobs on nearly every major vehicle brand, including luxury and exotic vehicles. His most common Remote Expert sessions involve programming replacement modules after collision repairs, calibrating radar and camera systems, programming transmission and body control modules, and helping technicians work through communication and electrical issues.

For Sheldon, the most rewarding part of being an Autel Remote Expert is the trust he has built with technicians. By providing dealer-level programming and calibration support remotely, he helps shops avoid dealership delays and often reduces repair time by days—or even weeks.

Whether he’s helping locate a fuse or wiring problem, solving a communication issue, programming a replacement module, or completing an ADAS calibration, Sheldon’s goal is simple: help technicians finish the repair confidently, efficiently, and correctly.

You may also like

Click outside to hide the comparison bar
Compare