Send us a screenshot of the error message you received


What were you doing on the device prior to the error message popping up
?

Upload the corresponding data logs via Maxi Tools in this way:

• 
Reproduce this issue on your device;
• 
After the same error occurred, go back to Home page;

• Run MaxiTools, click on Start to collect logs;

• After logs are collected, click on Upload;
• Make sure you saw “Upload completed”.