Access Automakers Security Gateways

Automakers started integrating security gateway modules (SGM/SGW) into their new vehicles, starting with 2017/2018 model vehicles. The systems act as firewalls, preventing unauthorized access to critical vehicle systems and preventing aftermarket scan tools from performing many diagnostic and service functions, including maintenance resets, active tests, and other bi-directional controls, module programming and coding, special functions, Advanced Driver Assistance System (ADAS) calibrations, and even clearing codes.
Automakers with security gateways installed include Stellantis (Dodge, Chrysler, Ram, Alfa Romeo, FIAT, and Maserati), Nissan, VW/Audi, and Mercedes-Benz. All North American Autel tablets with active subscriptions support security gateway access.
Unlock Your Tablet’s Full Potential

Register Your Shop & Autel Tablet With 
Autel tablets have been certified via Auto Authentication Authority (AutoAuth) for security gateway access on Stellantis, Nissan, and Mercedes-Benz vehicles. This third-party trust service operates between automakers and independent toolmakers such as Autel to enable its user technicians to access the SGW and perform protected actions.
Stellantis
Models 2017 & Newer
Chrystler, Dodge, Jeep, Ram, Fiat, Maserati, and Alfa Romeo
Nissan
Coverage Varies on Model
Sentra (2020 & Newer), Rogue (2021 & Newer), Pathfinder, & Infiniti QX60 (2022 & Newer)
Mercedes-Benz
Models 2021 & Newer
CLE (236), GLC (254), EQE (294), EQE (295), EQS (296), S (223), C (206)

To enable our users to realize the full potential of our tools’ diagnostic and servicing capabilities, Autel has implemented two gateway access strategies. For Stellantis, Nissan, and Mercedes-Benz vehicles, users must register their shop and Autel tablet with Auto Authentication Authority (AutoAuth).
Autel users need to register their shop and their Autel tools with AutoAuth. AutoAuth charges an annual fee of $50 per vehicle brand. Multi-tool/technician subscription pricing is available.

Registering Your Autel Tablet With 
ALL USERS (SHOP OWNER, TECHNICIANS, AND INDEPENDENT TECHS) NEED TO CREATE AN ACCOUNT WITH AUTOAUTH
NOTE: An active Autel TCP Software Subscription on your tool is required to unlock all security gateway modules.
- Create an AutoAuth account by registering at AutoAuth.com
- Complete profile and confirm email address
FOR SHOP OWNERS/INDEPENDENT TECHNICIANS:
- Login with your account
- Choose the right AutoAuth plan for you:
Standard: $50 a year/per shop/per vehicle brand
– Includes up to 5 users and up to 5 tools
Plus: $200 a year for one vehicle brand (addt’l brand $50)
– Includes up to 14 users and up to 15 tools
– Add’l users $20/user/year
– Max users and tools: 200
Enterprise: Unlimited tools and users. Contact AutoAuth for pricing.
FOR TECHNICIANS:
- Login to your AutoAuth account
- If you are an employee of a Service Center that is already registered in the AutoAuth system, inform your owner/manager of your user account username (found on the User Profile page). With your username, your owner/manager can invite you to join the registered Service Center. Once you are invited you will see a link on this page to join the Service Center.
ADD TOOLS TO ACCOUNT:
- Click Manage Tools (on left hand side of page)
- Click the “+ add tool” button
- Select Autel from the manufacturer field
- Select the Autel Tablet Model you are using
- Enter the serial number for your tool (the serial number is printed typically on a white label) on the back of your Autel tablet or locate the serial number by powering on your tablet, tapping Settings and selecting About. The tablet model and serial number display on this screen.
- Click the “+ add tool” button. You will now see the tool in your list.

ADD USERS TO ACCOUNT:
- Click Manage Users
- Click the “+ add users” button
- Enter the username of the technician you want to add to the shop.
- Click the “Search for User” button and await the results.
- Click the “SEND REQUEST TO USER” button
- The selected user will receive an email to join the shop
- After logging in, the user can accept or reject the invitation
Note that searching is performed by username, not by first or last name.
Do you see a match for the username, first name, and last name? If so:

Looking For Volkswagen & Audi?
Autel is proud to be one of North America’s first aftermarket diagnostic tool makers to offer access to the security gateway module on Volkswagen and Audi vehicles. Starting with 2018 models, the Schutz Fahrzeug Diagnose (SFD), translated as Vehicle Diagnostic Protection on its late-model Volkswagen and Audi vehicles.