Send us a screenshot of the error message you received

What were you doing on the device prior to the error message popping up ?

Upload the corresponding data logs via Maxi Tools in this way:

• Reproduce this issue on your device;
• After the same error occurred, go back to Home page;
• Run MaxiTools, click on Start to collect logs;
• After logs are collected, click on Upload;
• Make sure you saw “Upload completed”.